Privacy policy.

At Eana, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and purchase our products.

Information We Collect

  • Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, shipping address, billing address, and payment information.
  • Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and the date and time of your visits.
  • Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand your preferences.

How We Use Your Information

We use the collected information for the following purposes:
  • Order Processing: To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Customer Service: To respond to your inquiries, provide support, and improve our customer service.
  • Marketing: To send you promotional emails and updates about our products and special offers (you can opt-out at any time).
  • Website Improvement: To analyze website usage and improve our website's functionality and user experience.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests.

Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:
  • Access: Request access to your personal information that we hold.
  • Correction: Request corrections to any inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications from us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: helloyou@helloeana.com

Thank you for trusting Eana with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.

Effective Date: August 6, 2024